Turn trials into members. Keep the members you have.
For gyms, studios, and martial arts schools. Trials followed up, classes booked, and fading members flagged before the card declines.
Members don't quit loudly. They fade.
A prospect books a trial and never hears from you again. A member stops showing up three weeks before the card declines — and nobody noticed. Meanwhile the front desk spends the day answering the same ten questions.
Live in week one.
The system your front desk logs into turns on in week one. While the appliance is still learning your studio, this is already answering:
Answered the way members actually ask.
Text, web chat, or a call: the same ten questions get handled and the trial or class goes on the schedule.
Texting first, because they text first.
Class times, intro offers, reschedules: a real conversation instead of an auto-reply. (Texting turns on within a few days; carriers require a registration we file on day one.)
If a call slips past mid-class.
The caller gets a text back in seconds; the trial doesn't walk across the street.
Reviews from members who show up.
Happy members get asked; every reply sounds like your studio, not a script.
Trials and members on one board.
Every lead, conversation, and membership in one place, with the class schedule and reminders underneath.
Posts and campaigns, drafted.
The class announcement, the challenge email, the month's push, written in your voice.
All in your first week. Trial follow-up, fade detection, and renewals come next, built onto the box you own.
Built for your studio.
Trial follow-up
Every intro offer worked until they join or say no.
Class booking
Interest turned into booked sessions, questions answered.
Fade detection
Attendance drops flagged and worked before the cancellation.
Renewals and referrals
Memberships renewed, happy members asked to bring a friend.
Your House Model.
It learns from your booking software (Mindbody and the like) and the way you talk to members — so your follow-up sounds like your studio, not a script.
Your member list, and how you keep them, is the studio.
Both stay on hardware you own, working only for you.
How we work.
Discovery Call
30 minutes. No pitch deck. We tell you straight if we can help, and if something simpler would serve you better, we tell you that instead.
Audit & Roadmap
A paid engagement. We map the work draining your team's hours and hand you a written plan for taking it back. The fee is credited to your build, and the plan is yours to keep either way: use it with us or without us.
Build & Install
We ship the hardware and turn the platform on first, so phones are answered and follow-up is running in your first week. The workflows built around your business come online over the next 4–8 weeks.
Operate & Expand
We watch it, tune it, and when something new would genuinely help your business, it gets built onto the box you already own. You run the business; we run the system.